The 2-Minute Rule for Empire Today ReviewsAnd when an installer finds anything Unusual that doesn't wish to get blamed for, convey it up-"We observed it like that." Properly yes you probably did When you broke it. "We observed it that way." Properly Sure you sure did after you set the wrong doorways on!
Once i spoke by using a rep, she stated. Oh we experienced difficulties and could not occur out! How about a courtesy get in touch with! I place quite a bit on keep waiting around for someone. Will never use this business!
No problem… today the installers arrived approx. at ten:15 or somewhat soon after. They depart at 6pm approx. with only laying down the ceramic in the powder room and also the stairs incomplete and absolutely nothing else accomplished. Why? Their Resource broke but failed to say anything.
My appointment was rescheduled for three times. They always have an excuse for not displaying up on the scheduled date and never told me until finally the final working day. My 1st appointment (7pm-9pm) was rescheduled given that they said they couldn't occur right before nine:30pm; my 2nd appointment was rescheduled simply because their cable was down; my third appointment was rescheduled once more because there was an appointment conflict!!! It would mess your strategy up. Empire Today's management is de facto disordered.
This is the start of my job. At Empire I acquired a lot of what I at the moment do: info Investigation, ERP growth, necessities collecting, etc. I truly feel if I produced a number of insignificant changes to my wondering, I would have realized an excellent offer a lot more.
If I could give this organization a destructive star I could. They are doing shoddy work and don't stand by their do the job. Their customer service manager also lies and delivers up each individual excuses for poor workmanship. They set up vinyl flooring fewer than four yrs back and the ground is lifting up in numerous parts.
I had been even ready to leave the house though they worked and absolutely nothing was missing Once i acquired back again dwelling. They ended up also really courteous and Specialist. Just before they remaining they designed absolutely sure I used to be satisfied with the do the job. Then soon after a few days afterwards I saw a thing I didn’t like, referred to as Empire Flooring plus they sent the same guys out and corrected The problem with no inquiries questioned.
On January nine, I took on a daily basis off of work in an effort to fulfill with with the Empire income representative because of the identify of Debbie, I do not know her previous title, but her mobile contact number is 707-889-4977. Debbie is one of your income Associates out from the San Francisco/ Bay Location Business office and handles Sonoma/Marin county profits. She arrived to my home and took around a few several hours to measure and speak with me with regards to estimates and flooring.
If there have been an choice for zero stars That is what I'd give!!! I've utilized Empire in the past at two individual properties I've owned, this is the third time I'm making use of them. Before the customer care was excellent, the quality of the product I gained was also superb. This time rubbish and no person is prepared to support correct the issue. I had carpet set up each week in the past, and was planning to have vinyl flooring put this week. The installer arrived. It absolutely was one particular gentleman and an elderly girl. Neither spoke English. He put in the carpet and afterwards I walked all around with him and experimented with to elucidate problems I'd but he didn't comprehend everything I had been saying to him. I called Empire Saturday to voice my worries, I had been instructed then that an inspector would Get in touch with me to come back out and go over all of my issues, my major difficulty was with the padding, it feels as though there is no padding under the carpet.
So all this did materialize, so for more than per month they've taken samples, not returned phone calls, had One more inspector occur out and no they are saying Mohawk will identify whenever they substitute my carpet. Very disappointing and now waiting A different month to determine what takes place.
Claimed they referred to as. Checked my cellular phone and my husband's. No skipped calls in any respect from them. I don't cope with providers that mislead me. I instantly went straight about to Lowe's and created an appointment with them. I drove about an hour or so and 20 minutes round excursion to this residence. Unprofessional and inexcusable.
Spanish not my strongest subject matter at school, I took very first yr twice. On the other hand, I do know "pinche" isn't a superb phrase.
Hurtful therapy one- Today will be the 4th set up appointment Empie skipped. Whenever they did which i needed to have a day off from work :( it is possible to envision how this afflicted my work And that i nonetheless do not have the carpet. two- They arrived once and so they've place in Wooden rods with nails popping out (to carry the padding). Since they even now have not done the set up with the padding but, the nails remain protruding and it truly is a complete basic safety hazard.
However, the tile function was still not performed, the tiles had been and however are, unaligned as well as the grout is sort of absolutely nothing in some spots. There customer care Division couldn't give us a straight answer for weekly, we lastly obtained An additional get more info installer to come back out to repair the grout and also the misaligned, cracked tile, on the other hand it took him 4 hours to chop one tile! Following that he didn't even re grout the bogs, just one area of one.