I expended the day becoming placed on hold following searching for a correction of a badly put in carpet. Produced the appointment Virtually 2 weeks ahead of, for it to be assessed and repaired and not a soul showed up – Though se bought a get in touch with stating they'd get there within a two hour window….each morning.On installation working … Read More


We’ve go through your review, and so are unhappy to listen to regarding your carpet installation. We regret the delay, and would like to follow up along with you to produce matters proper.August 16, 2018 at 6:eleven am Now we have experienced Empire install carpet for our property above the a few years. I named in 7/2018 for carpet repair as my P… Read More


We know delays could be disheartening, and we apologize to the inconvenience. We’re aware that We've focus on your considerations, and possess rescheduled your installation for seven/3. We’ll follow up with you until a solution is arrived at.I am sixty two years outdated I can not transfer the many furniture and pull up the carpet ! I wasn't re… Read More


And when an installer finds anything Unusual that doesn't wish to get blamed for, convey it up-"We observed it like that." Properly yes you probably did When you broke it. "We observed it that way." Properly Sure you sure did after you set the wrong doorways on!Once i spoke by using a rep, she stated. Oh we experienced difficulties and could not oc… Read More


Being fair, I will keep this review up-to-date until the problem is solved. When my husband to begin with called to complain about our carpet installation, he specifically requested that someone in addition to the original installers be despatched to take care of the challenge and was assured that will be the situation. Then, Once i called the day … Read More