A Simple Key For empire today carpet and flooring UnveiledWe know delays could be disheartening, and we apologize to the inconvenience. We’re aware that We've focus on your considerations, and possess rescheduled your installation for seven/3. We’ll follow up with you until a solution is arrived at.
I am sixty two years outdated I can not transfer the many furniture and pull up the carpet ! I wasn't residence when he checked my residence my neighbor arrived around to Allow him in. Afterwards that evening I bought a textual content fro Ryan stating he cant not put my ground in and he is not guaranteed how we could take care of this , I requested him How about the game home carpet, once more no reaction The next early morning I got a information on my cell from customer care that they'll put in June 18th I
September 26, 2017 at 3:17 pm I used to be imagined to have a carpet installed today. Following closing my retail business for two days and hiring people to maneuver devices, the installers display up with the wrong dimension carpet. Apparently my salesman built a miscalculation Using the measurements. Problems transpire. I get it. But fantastic enterprises are those that make it suitable. After awaiting 3 hrs to get the major installation male (Mike Daleo) about the telephone, I was met with a negative Mind-set. He instructed me that stuff comes about, and we could discuss compensation once they put in the reordered carpet. I said, no, that should be talked about now.
You should Call us at customersupport@ empire-today.com with equally your Get in touch with and purchase information. We stay up for Listening to from you.
We’re unhappy to hear that the working experience didn't fulfill your expectations. We’d love to further talk about your considerations, you should electronic mail us at customersupport at empire-today.com with both equally your account and contact info.
April 19, 2018 at 5:26 pm If I could give your company minus scores I unquestionably would. On Friday April thirteen, 2018, installers came to our dwelling to setup our vinyl flooring. They showed up at 11am and didn't get started till eleven:30am on a position that was supposed to just take all day long. They squeezed us in between a career they'd each morning and also a position they were being doing that night. They ended up having to depart at 7pm Together with the promise that they'd be again the following day to finish The task. Saturday arrived and no-one showed up. I needed to simply call the lead installer, Hector, who instructed me they didn’t Focus on Saturday’s and he was with household and would not be coming. I instantly identified as customer service to complain. In hunting over our partially done floor we saw that in place of 1/four″ plywood underlayment they had place down 3/16″ strand board. Affordable stuff. You will discover several bubbles inside our flooring and it had been installed cracked by a one/two″ . They took a company report and explained that somebody would Make contact with me with 24 business enterprise hours. I had to call back again a number of moments talking to numerous men and women prior to I obtained a return connect with from a customer care manager, Donna Martin, from the Sacramento Workplace.
I verified what was being committed to with Trevor just before he left my home, and when Kim known as me for making the preparations for the full replacement I verified the do the job being finished as well as timeframe to plan the work (in one-12 months).
This really is an thrilling time for Empire Today, and we'd like devoted, enthusiastic persons that will help us develop! We price our personnel and try to offer prospects and operate environments that make our individuals satisfied to work every day. We foster a gratifying business lifestyle to make sure that our employees sense superior about Doing the job for Empire Today and try to continue serving customers with the enthusiasm and perseverance that the company was created upon. Along with aggressive earnings, for full time personnel, we offer a generous Advantages program, which includes:
So now I am below with every little thing from my closets out on my balcony and we’re anticipating rain so I had to head out to order tarps to test to guard every thing and I’m now having to take time without work work on Monday with the kitchen area set up and HOPE that they actually clearly show up and do the job this time.
We’re sorry to hear that the ground is looking for repair, and we’d prefer to further more help you. Be sure to e mail your worries as well as you purchase information to customersupport@ empire-today.com. We sit up for Listening to from you.
August ten, 2018 at twelve:45 pm I utilised Empire several yrs ago with terrific good results in Texas. Nonetheless now Im around the east coast which has actually been a nightmare. My install was delayed a day, not a difficulty. Every time they did occur, they ripped up my old carpet, put in padding, but if they went to install new carpet, they recognized it had been destroyed. They informed me they wouldnt have the ability to return with new carpet till future day. All my furnature was essentially in my kitchen area and eating space and there were exposed spikes in the trim bars.
The installer stayed till 6:30pm and only acquired four stairs accomplished. That becoming said, when 2 a lot more new installers arrived today after 9am I had been informed once more by Customer support for being there when they accomplished the job to my gratification. I needed to Call my employer read more and question to get started on earlier in order that I could depart previously.
The appointments have been designed on the other hand immediately after click here I referred to as Nov 29…’it had been hardly ever confirmed from the program’. At that time I am scheduled by Fred Parsons nd Mike Botaishs’ staff They are going to be in this article Dec four….
Chances are you'll email your issues and call details to customersupport@ empire-today.com, and we’ll ahead your information to our Human Means department.