Top latest Five Empire Today Reviews Urban news
*Revenue Rep: three stars. Really pleasant and handy, but advised some untruths and did not thoroughly follow by means of on self-mentioned motion objects
Exactly what the…? You narrow my stairs to support the laminate, leaving a gaping gap!!! The final straw was locating a two-and-a-fifty percent foot scratch deep in to the laminate in the learn Bed room. The lead claimed he had no a lot more supplies, and would fix soon after he purchased additional at a afterwards day. For sure, I didn't indicator the final paperwork. I then called the main Business office as well as the Girl who answered mentioned she would contact the installation supervisor. I asked if she might have him call me simply because I'd pics and preferred to clarify. To which she replied, “No. He'll call the crew.” Genuinely??? I'm the a person who's using a not-so-fantastic knowledge listed here. Not the crew. As you can imagine, I have not received a call again from everyone. The guide looked as if it would choose to appease me, but I'm not happy whatsoever. Putting up photos to point out that lousy do the job.
For anyone who is installing wood in a very high-increase, prepare your self for extras You will need for your installation similar to a cork underlayment, a moisture barrier, or simply some self-leveler...Individuals components are super high-priced. Permit your salesperson find out about condo rules for flooring when they're making ready an estimate. Greater however, print them out and provide them with to your salesperson to allow them to study through them. I have heard horror tales from pals forced by a condo board or even a developing's super to tear out flooring simply because they did not install the ideal underlayment according to their condo's guidelines. Once the salesperson closes the offer, the Place of work can take above and you will not hear from the salesperson once more. The office individuals are pretty wonderful, but at this stage the smiles are inclined to go away. Pray you won't have to renegotiate pricing for sudden points during an set up, which leads me to.... Watch out for on-the-location value adjustments when the installers demonstrate up. Never ever acknowledge a rate adjustment devoid of consulting right Using the office. I essential extra leveler, along with the installer explained it would be a further $2300. I informed them that I experienced to consider transforming to carpet in its place. They remaining, I called and haggled Using the Office environment, and I acquired it all the way down to $1100. The installers came back again the next day. If you are really picky, go over any Specific challenges with the installers in advance of they begin Doing work. In the course of the last indication-off, you should definitely seem everywhere you had things installed.
My family members truly experienced Empire install carpet in among the list of bedrooms again in 2003. Initially we were not planning to get this home new carpet, but during some reworking to the sale, it was learned that the bathroom on the opposite facet of the wall leaked at a person time and destroyed the subfloor. The carpet was pulled up and the pad pulled again and what do you know, regardless of what padding Empire applied shielded my carpet and water with the leaky rest room by no means even touched the carpet!
When you had a flooring salesman came to the house and search over The work we build a set up appointment the installers confirmed up at the home and they were being very tricky to comprehend didn't talk serious very good English they mentioned they couldn't install the ground due to nine X 9 ground tile and...
We have now submitted a assert with Empire because of the unacceptable nature on the do the job and also have a crew popping out tomorrow. After i questioned if the crew might be evaluating the issues or fixing them, I had been informed they might be inspecting them to view "if" they have been protected underneath the guarantee.
It seems like we do not have a more info particular handle for Empire Today, which makes supplying Instructions tricky. This enterprise won't have an Formal storefront, or it'd go to numerous places throughout the day.
I should say, the convert-all-around time the moment I posted this problem was exceptional. My hat is off to Rex and Billy for stepping in and making certain my challenges ended up being attended to.
So I went with Empire due to the many internet marketing they do on TV. I desired just one 9x9 ground finished with vinyl flooring. The 1st Portion of process went properly, they came and quoted me a rate then shared that I could call them regarding what colour flooring I wished. After i attempted to call 1st contractor, he did not remedy attempts to achieve him and After i did arrive at him he seemed tired of receiving the work finished. He also could not explain to me availability to accomplish the floor. So Neglect THAT NONSENSE!!! I made a decision to call and ask for an additional contractor. The subsequent person that came out was a rep who came to estimate me the cost, All over again, then scheduled day to acquire it completed.
Prevent pursuing Sara D. 3/fourteen/2018 Had the guy appear out today and gave me a huge quote but then held pressuring me to help make a choice, and not in a very "very good salesman" kind of way. He was creepy and I explained to him thank u but no thank u. He still left but stood before my property thinking about my house using tobacco cigarettes for an HOUR! No exaggeration, it absolutely was uncomfortable.
Fast forward two times, not one person has called or verified a rep coming out to quote me cost For brand new floor. Then, I get an e mail expressing I'm scheduled to obtain my flooring finished later on while in the 7 days! What flooring?! I did not pick any but!
You'll be upset as well. I imediately bought this abestos abatement paperwork there was no asbestos existing. And afterwards today Jason tells me It can be MY FAULT Indeed all of this is My fault!!
We didn't such as the substantial-stress sales of needing to make a decision ahead of the salesman remaining. It was our to start with appointment with any business and had no issue of reference of pricing. We desired time to shop close to. When we dragged our feet for this reason, he "found" One more coupon he could include. When I called to cancel the purchase, the rep gave me An additional lower cost.
Presently, I'm leaving one star. I've made use of Empire twice. Initially time was good. 2nd time was a yr in the past. I requested to get the exact same carpet I presently experienced, merely a variation in colour. Frazee (sp?) Is the carpet I desired. Salesman show me samples And that i pick a single. Set up day comes as well as carpet Appears like what I picked, but right after mounted, did not look as plush as my outdated carpet did, nonetheless it seemed great so I had been joyful. Quick forward a year, and its worn down in spots, its matted in places and you can see in which website traffic areas are.